| Job Location | Dubai,UnitedArabEmirates |
| Education | HigherSecondarySchool&Equivalent;Diploma;Graduate |
| Salary | Not Mentioned |
| Industry | Accounts/Tax/CS/Audit/FinanceSecretary/FrontOffice |
| Functional Area | Not Mentioned |
Responsibility? Greet and offer assistance to guests/customers calling or walking into the reception area, reflecting a positive company image? Offer water, tea or coffee to all guests? Keep the reception area tidy? Resolve customer inquiries and concerns (if any) promptly, within company guidelines, before escalating to a higher level if necessary? Take messages for staff if they are not available? Attend to customer needs and understand their requirements so that maximumnumber of enquiries are handled quickly and forwarded on responsibly? Handle all incoming calls promptly? Ensure all missed calls are handled? Assist the Sales Team in setting up appointments for customers? Assist the Sales Team in fulfilling or receiving transfers physically and on the system? Follow-up with Sales Team to close transfers pending receipt in the Dubai Showroom? Assist customers in the showroom for quick and easy sales if the team is busy? Reply to customer inquiries by providing them with availability and price for products? Handle customer payments and coordinate with Sales and Accounting? Send payment links to customers? Register all cash transactions and reconcile daily with accounts? Make cash payments to vendors when necessaryKey Experience:? Proficient in MS Office tools (Word, Excel)Non-Technical Competencies:? Customer centric, courteous? Strong communication and interpersonal skills? Excellent organizational skills? Self-driven and willing to constantly improve? Proficient in English Company Profile NADIA Global is a leading Staffing & Recruitment Agency, Executive Search Firm, Corporate Training Provider, and Accredited Training Institute.
Keyskills :
ReceptionistCashHandling
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