| Job Location | Dubai,UnitedArabEmirates |
| Education | Diploma;Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
RESPONSIBILITIES:-Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Ensure customer satisfaction and provide professional customer support.REQUIREMENTS:-High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed.Comfortable using computers.Experience working with customer support.Basic knowledge on pricing and calculations. Company Profile Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education, Hospitality, Healthcare and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors. We are assisting companies across the Middle East, North Africa and Asia to find the best talent.
Keyskills :
customerservicesalesservicetelesalestelephoneadministration
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