| Job Location | Dubai,UnitedArabEmirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
Call Center Senior ExecutiveJob Location : UAE:?Assure implementation of University core values in the services provided. Maintain a Solid knowledge of University major events/programs and other related information.?Receive, register and maintain a log for all incoming inquiry calls.?Provide periodical reports as and when required.?Resolve customer complaints via phone, email, mail, or web live chatting.?Use telephone to reach out to customers and verify account information.?Advise on University information.?Act as a telephone operator for the university.?Work with Learners Development Management to ensure proper customer service is being delivered.?Compile reports on overall customer satisfaction.?that facilitates and enhances all its processes as applicable.?Adhere to local and externally relevant health and safety and information security laws and policies.?As applicable liaises and coordinate with information security stand-up committee and TD to ensure effective implementation of security initiative.
Keyskills :
CallCenterexperience
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