| Job Location | Dubai,UnitedArabEmirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
Call Center AgentsJob Location : UAE?Computer graduate with (Arabic and English speaking, Basic Computer, System Troubleshooting and IT skills)?Take customer calls and provide accurate, satisfactory answers to their queries and concerns?De-escalate situations involving dissatisfied customers, offering patient assistance and support?Call clients and customers to inform them about the company?s new products, services and policies?Guide callers through troubleshooting, navigating the company site or using the products or services?Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items?Collaborate with other call center professionals to improve customer service?Help to train new employees and inform them about the company?s customer management policies?Prior experience working in Call Center with various industry standard call center tools and processes
Keyskills :
CallCenterexperience
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