Assistant Human Resources Manager (Talent & culture)

Job Description

Roles & ResponsibilitiesWe are seeking an experienced Assistant Human Resources Manager ? Talent & Culture to join our hotel team. The ideal candidate will have proven HR experience in a 5-star hotel environment, with strong expertise in recruitment, talent development, employee engagement, and employee retention.This role will focus exclusively on building a strong talent pipeline, developing employees, strengthening engagement, and supporting a positive employee experience. The position will not be responsible for day-to-day HR operations, payroll, employee administration, or other operational HR activities.Desired Candidate ProfileTalent Acquisition & Recruitment Lead end-to-end recruitment for hotel positions across all departments. Partner with department heads to understand manpower requirements and hiring needs. Develop effective sourcing strategies to attract qualified hospitality professionals. Manage job postings, candidate sourcing, screening, interviews, and selection processes. Build and maintain a strong talent pipeline for current and future vacancies. Develop relationships with hospitality schools, recruitment agencies, and other talent sources. Ensure a positive and professional candidate experience throughout the recruitment process. Monitor recruitment timelines and support timely closure of vacancies. Maintain recruitment reports and track key recruitment metrics.Talent Development Identify employee development needs in collaboration with department heads. Support the implementation of talent development and career growth initiatives. Coordinate training and development programs based on identified employee and business needs. Support succession planning and internal career development initiatives. Identify high-potential employees and support talent development plans. Encourage internal mobility and career progression opportunities. Support performance development discussions and employee growth initiatives.Employee Engagement Develop and implement employee engagement initiatives and activities. Conduct employee engagement surveys and support action planning based on feedback. Organize employee recognition and appreciation initiatives. Promote a positive and inclusive workplace culture. Build strong relationships with employees across all departments. Identify engagement concerns and work with management to address them. Support employee communication and culture-building initiatives. Coordinate employee activities, celebrations, and hotel engagement events.Employee Retention & Employee Experience Develop initiatives to improve employee retention and reduce turnover. Monitor employee feedback, engagement levels, and retention trends. Conduct or support stay interviews to understand employee needs and concerns. Analyse exit interview feedback and identify recurring retention challenges. Work with department heads to identify factors affecting employee satisfaction and retention. Recommend initiatives to improve the overall employee experience. Support a strong onboarding experience in coordination with the HR Operations team. Promote a culture that encourages employee growth, recognition, and long-term engagement.HR Business Partnership Partner with department heads to understand people-related challenges and talent requirements. Provide guidance on recruitment, employee development, engagement, and retention matters. Support managers in creating a positive employee experience within their departments. Prepare HR reports and presentations related to recruitment, engagement, talent development, and retention. Track and report key HR metrics such as turnover, retention, time to hire, recruitment status, engagement, and internal promotions.Candidate Profile Bachelor?s degree in Human Resources, Business Administration, Hospitality Management, or a related field. Minimum 5 years of HR experience, preferably with experience in 5-star hotel. Strong experience in hospitality recruitment and talent acquisition. Proven experience in employee engagement and retention initiatives. Experience in talent development, training coordination, succession planning, and career development. Strong understanding of hotel departmental structures and hospitality workforce requirements. Excellent communication and interpersonal skills. Strong stakeholder management and relationship-building skills. Ability to work closely with department heads and senior management. Strong problem-solving and analytical skills. Proficiency in MS Office and HR systems.

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