hireejobsgulf
Register for Job

Application Analyst Support

1.00 to 3.00 Years   Cairo, United Arab Emirates   07 Feb, 2025
Future Pipe Industries
500 Jobs Openings
Job LocationCairo, United Arab Emirates
EducationMaster's degree
SalaryNot Mentioned
IndustryManufacturing
Functional AreaNot Mentioned

Job Description

Position Title: Application Analyst SupportReports to: Applications ManagerUnit / Division / Department / Section: Corporate Business SystemsJOB PURPOSE: Design, develop, and customise programs and applications to suit corporate requirements. Liaise with Team leader and operating teams to set and follow guidelines when designing and implementing a solution. Assist and Troubleshoot problems if necessary to ensure smooth flow of daily activities. KEY ACCOUNTABILITIES: ERP - Developments:

  • Write new sessions, program scripts or reports based on requirements for new functionalities or information availability to enhance end user productivity or optimize standard procedures or functionalities
  • Follow the implemented change management and release management controls
ERP Application Support:
  • Provide end users with the necessary support
  • Escalate unresolved cases to second level of support
  • Book new requests with external application support if advised from 2nd level of support
  • Follow up with external support till a solution is provided and implemented
SPAN OF Communication:Internal: Corporate IT & Business System UnitExternal: IT Vendors; External Application Support Job relevant information (BOUNDARIES & DECISION-MAKING AUTHORITY): The jobholder is responsible for making decisions related to their direct scope of work

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved