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Coffeeshop Branch Manager

1.00 to 10.00 Years   An Narjis Riyadh, Saudi Arabia   17 Jan, 2025
okawa
50 to 99 Jobs Openings
Job LocationAn Narjis Riyadh, Saudi Arabia
EducationNot Mentioned
Salary$2,000 - $3,000
IndustryFood & Beverage Production
Functional AreaNot Mentioned

Job Description

Position OverviewThe Branch Manager is responsible for overseeing all aspects of caf‚ branch operations, ensuring excellence in Japanese hospitality standards, product quality, customer service, and team performance while achieving business targets.Key ResponsibilitiesOperations Management

  • Oversee daily branch operations ensuring smooth service delivery and customer satisfaction
  • Maintain high standards of food quality, hygiene, and safety
  • Implement and enforce all company policies and procedures
  • Manage branch inventory and supplies efficiently
  • Ensure equipment maintenance and facility upkeep
  • Monitor and optimize operational costs
People Management
  • Lead, train, and develop branch staff
  • Create staff schedules and manage attendance
  • Conduct performance evaluations
  • Handle employee relations and conflicts
  • Ensure proper uniform and grooming standards
  • Maintain proper staffing levels
Customer Experience
  • Ensure exceptional customer service delivery
  • Handle customer complaints and feedback professionally
  • Maintain high standards of cleanliness and ambiance
  • Monitor and improve service speed and efficiency
  • Implement marketing initiatives and promotions
Financial Management
  • Achieve sales targets and revenue goals
  • Monitor and control costs (labor, food, utilities)
  • Manage cash handling procedures
  • Review and analyze financial reports
  • Implement cost-saving initiatives
Quality Control
  • Ensure consistency in product preparation and presentation
  • Maintain Japanese hospitality standards
  • Conduct regular quality audits
  • Monitor food safety and hygiene standards
  • Ensure compliance with health regulations

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