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PC operator (call center)

4.00 to 7.00 Years   Al Ahmadi, Kuwait   11 Mar, 2024
Job LocationAl Ahmadi, Kuwait
EducationHigh school or equivalent
SalaryNot Mentioned
IndustryOil & Gas
Functional AreaNot Mentioned

Job Description

? Operating on PC based telephone, console/radio room console and other equipment as per job requirement.? Managing and coordinating intervention and incident resolution.? Managing system alerts? Monitoring of network and services via provided monitoring consoles and systems? Receiving incidents/requests by radio/phone/mail/web.? Promoting end-user satisfaction.? Maintenance/ improvement of customer loyalty through the effective handling of customer contacts and requests

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