| Job Location | 10th of Ramadan, Cairo , Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Industrial Production |
| Functional Area | Not Mentioned |
Provide help desk support for all users (hardware, software, and peripherals).Troubleshoot network connectivity problems.Troubleshooting network ,ADSL ,Windows & Office .Diagnosing and solving hardware or software faults.Testing and evaluating new technology.Report, resolve or escalate problems and issues using central Helpdesk. ? Assist remote support teams with activities related to site when it?s necessary.Assets Inventory Maintain up-to-date inventory of all IT equipment.Provide training for general PC skills for users (Windows, MS office or other training since required).Follow up with ISP for Network connectivity for all our sites to ensure network availability on 24/7 basis .Building reporting system and documentation (e.g templates to be filled) and providing frequent reports as requested .Learning new software / hardware and expanding users? knowledge on exiting software / hardware .First point of contact in all computer hardware and.
Keyskills :
Insurance Administration
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