Sr. Government Relations Officer

Job Description

1- Handling a specific vertical / project for the incorporation to the licensing stages. Supporting management/central team in providing them with the conditions and requirements of relevant authorities (Ministry of Commerce, DED, Municipality, MOH), during the process of establishing new entities/ licenses.2- Coordinating with the management of any matter/accident at the Ministry of Interior (police) related to drivers, and attending on behalf of the company.3- Correspondence on investigation conducted by the ministry of interior when inquiring about 3PLs drivers/customers information.4- Renew official documents of the company e.g trade license, chamber of commerce, CR, import license, municipality license. And issuing health certificates for all staff required to hold the same.5- Liaising with the respective dept e.g the marketing dept to issue a license for a campaign (e.g discounts, offers, rewards). In addition to the clearance process of shipments at the customs department.6- Carrying out procedures of adding new activities to the CR, and obtaining any approvals required for this7- Carrying out procedures of issuing new branch licenses/CR for new locations and obtaining all necessary approvals/ licenses/training such as not limited to municipality, civil defense fire dept, ... etc.8- Carrying out the procedures of adding/removing directors on the legal documents of the company.9- Handling the customer complaints filed at the Consumer Protection Authority attending before the authority to discuss and provide the needed support to close the complaint amicably.10- Attesting contracts before the Ministry of Justice, whenever it is required11- Representing the Company before public notaries, while issuing POAs, Board Resolutions, and corporate related works .. etc.12- Liaising with the sponsor/authorized signatories to attend before the authorities whenever it is required.13- Attesting documents before the ministries and embassies whenever required. And delivering any correspondence to authorities or companies.14- Carrying out any procedure for obtaining approvals from relevant authorities (if needed) for CSR initiatives15- Updating the legal department of any governmental procedural changes, whenever applicable.16- Traffic department processes such as renewing registration books, advertising permits and drivers licenses for our riders and 3PL if needed.17- Paying, reconciling or solving violations from ministries such as traffic, municipality, food and nutrition etc..18- Issuing, registering and renewing trademarks and company logos for use in different campaigns and advertising.What are we looking for: (Core Qualifications & Experience)

• Bachelors Degree
• Minimum of 3 years experience
• Time Management Skills
• Customer Service Skills
• Organizing Skills
• Fluent in both languages Arabic and English
• Communication skills (Written and Verbal)
• Excel Skills

What youll receive in return:As part of the Talabat team:

• You have the opportunity to be based in our specially designed collaborative work space in City Walk: with our expansive atrium, development hub and foliage area.
• You will also experience exciting opportunities for professional and personal growth and recognition.
• Parental leave
• Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.
• Get to know your colleagues during company parties, cultural and sports events.
• Our colleagues at Talabat come from every corner of the globe, working in diverse, cross-cultural teams.
• Enjoy fresh fruits, cereals, beverages, tea, and Everyday Roastery coffee in our lounges.
• Take a break in our wellbeing room, music room or take in the views of the Dubai Downtown Skyline on our roof terrace!
• Sponsored healthcare and gym membership

About usAs the regions leading local tech organization, were proud to say that we have been delivering for millions of people right across MENA for the past 18 years.We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our customers in nine countries throughout the region with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Egypt, Jordan Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! Our philosophy is to ensure we do what is suitable for our ecosystem- our customers, partners, people, riders, and the communities in which we operate.

Keyskills :

About Company

Talabat (Arabic: طلبات, Ṭalabāt) is an online food ordering company founded in Kuwait in 2004. As of April 2021, Talabat operates in Kuwait, Saudi Arabia, Bahrain, the United Arab Emirates, Oman, Qatar, Jordan, Egypt, and Iraq. A subsidiary of Delivery Hero since 2016, Talabat became the largest online food ordering company in the Middle East.