UAE National| Merchandiser

Job Description

Job Requisition ID:128302Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group?s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayOverview of the role:The Merchandiser is responsible for sales generation and delivering a positive customer experience. JH has to meet assigned revenue target by effectively handling customers and building relationships. JH follows Business & Retailer guidelines relating to merchandising standards, stock and Recommended Retail Price (RRP) maintenance and customer service so as to maximize every sales opportunity.What you will do:-Description of Accountability:

• To achieve 100 % sales target (volume and quantity) set by the business- which will be monitored on Daily/ Weekly/Monthly/Qtly/Half yearly /Yearly basis
• To maintain the visual merchandising in the respective categories in the outlet as per the company standards. Keep the display neat and visible. To ensure that the RRP is maintained and offers are updated for Panasonic products in the outlet to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing. Any deviation on RRP (done by the retailer) should be intimated to Panatech and should be corrected immediately.
• Reporting. Blank calls should be given to executives on reaching the outlets. Daily sales report should be sent to Sales Executives via whatsapp at the end of duty hours. Maintain and share the monthly sales report. Maintain discipline in the outlet, office and accommodation. Those who are in sharing (company) accommodation should abide by the rules, regulations and instructions given by the organisation.
• Take personal initiative as well as participate in any training opportunities to ensure complete and current knowledge of the product range, so as to educate customers on features, advantages and benefits.
• To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advice customers in a professional manner. Provides customers with current relevant information about the product to assist them with their selection and decision to purchase.
• Know the competition, compare pricing and merchandise, provide customer feedbacks on products, services and market trends.
• Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
• Greets customers immediately with a smile. Sincerely thanks all customers for shopping as they exit the store and invites them back.
• Manages and resolves customer complaints on shop floor and escalates to Merchandise Manager if case is critical
• Participate actively in team meetings on a daily/ weekly basis on progress in Sales KPI achievement & individual performance.
• Support in maintaining availability of merchandise by providing timely feedback & follow up with LM. Provide feedback on fast and slow moving stocks to LM and suggest ways to maximize sales

Required Skills to be successful:-

• Achieve 100% sales targets consistently on a monthly basis.
• Should exhibit excellent product knowledge (80% + scores)
• Conducting self in a professional manner that reflects Al-Futtaim way of behaviors with customers as well as team mates.
• Brands handled must be in immaculate condition as per the brand guidelines and VM standards (100%).

Accuracy, Display of products as per guidelinesWhat equips you for the role:

• High School degree
• 1-2 years? experience in similar field
• Good communication skills.
• Problem solving
• Good visual merchandising abilities
• Creative

About Al-Futtaim RetailAl-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer?s in both regions with over 75 stores offering both fashion & food options.Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference?

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