The leader and motivator of the entire store team, with good decision-making & sense of responsibility; The job holder provides excellent communication and peoples skills in order to influence everyone to manifest the best professional customer service and equipped with the ability to understand and analyses sales figures to drive the business to achieve its targets.
?Key Responsibilities:Profit Financial
Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level)
Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement
Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness.
Manages and controls store approved OPEX budgets ( i.e utilities, wrap supply, staff cost, etc)
Recommends and initiates plans to optimize the stores? controllable expense.
Achieves shrinkage budget below tolerance level thru day to day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget (Store level)
Commercial?
Checks and reviews the implementation of display and timely?replenishment.
Manages availability and timely replenishment of stocks.
Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive)
Complies consistency with the Brand of Service Standards when dealing with customers (internal or external)
