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Soft Services Manager

7.00 to 12.00 Years   United Arab Emirates   29 Sep, 2025
Job LocationUnited Arab Emirates
EducationGraduate
SalaryNot Mentioned
IndustryHospitality / Medicare / Account Management
Functional AreaNot Mentioned

Job Description

Responsibilities: Lead and manage the soft services team to ensure efficient and high-quality service deliveryDevelop and implement soft services policies and proceduresPlan and oversee daily operations, ensuring compliance with safety and quality standardsMonitor service quality and client satisfactionConduct staff training, performance appraisals, and capacity planningManage budgets, control costs, and optimize resource utilizationConduct regular inspections and audits of facilitiesLiaise with clients, vendors, and other departments to meet service requirementsHandle escalations and resolve operational issues promptlyRequirements: Proven managerial experience in soft services, facilities management, or similar rolesStrong leadership and team management skillsExtensive knowledge of health, safety, and environmental standardsExcellent communication and problem-solving abilitiesAbility to manage budgets and operational workflowsCandidates from UAE with experience in malls, airports, or museums are preferred

Keyskills :
Experience in soft services facilities management

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