| Job Location | United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Receiving of technical service enquiries from customers and colleagues via email and telephone.Input of service requests onto service operation database and allocate accordingly.Allocation, prioritization and escalation of service enquiries when required.Offer administration support to field team, workshop team, commercial and management.Dealing with work permits, vehicle passes and site safety requirements in preparation for service team.Produce weekly performance reports for management.Production of quotations and enabling payment processes.Handling of incoming calls and emails in an efficient and timely manner.Be prepared for basic phone procedures to establish faults and actions. (Training will be provided.)
Keyskills :
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