Service Advisors | Trading Enterprises | Multiple Locations - UAE

Job Description

Service Advisors | Trading Enterprises | Multiple Locations - UAEAbout the Position:We are currently looking for technically competent & performance driven Service Advisors to work with Trading Enterprises - Honda, Chrysler, Jeep, Dodge, Ram & Volvo across the UAE. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence. As part of our Service team, your key responsibilities are as follows: * Ensure condition of vehicle is thoroughly checked and discrepancies noted and communicated to customer while receiving the vehicle; and record any customer requests.* Ensure proper delivery of the vehicle to the customer and clearly communicate to the customer the jobs carried out.* Qualify and confirm customer complaints and provide advice about vehicle repair, repair duration and warranty* Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations.* Provide estimates of simple repairs to customer and negotiate repair charges (and service charges, if required)* Achieved monthly financial targets set for Labour Hours, Parts and other sales.* Manage and monitor Work in progress to ensure timely delivery of the vehicle to customer.* Ensure customer is reminded about the next service due.SkillsAbout You:The ideal candidate for this role should possess a good general level of education and should have at least a minimum of 3 years? recent experience in an automotive dealership as a Service Advisor. You should have the ability to provide established standards of Customer Service through diagnostic ability and assessment of repairs/maintenance. You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence. Arabic speakers are highly preferred! Job Location UAE Job Role Customer Service and Call Center Years of Experience Min: 3 Residence Location United Arab Emirates Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised a... pproach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.Job Role:Customer Service and Call CenterJob Role:Customer Service and Call CenterExperience:0 - 5 Years of Experience Riyadh, Saudi Arabia Aqua-Tots Swim SchoolsCareer Level:Entry LevelIndustry:Entertainment, Sports & Outdoor Activities Aqua Tots Swim Schools in Riyadh is looking for a Front Desk/ Customer Service member to join...Job Role:Customer Service and Call CenterJob Role:Customer Service and Call CenterJob Role:Customer Service and Call Center UAE Al Futtaim GroupCareer Level:Mid CareerIndustry:Accounting Job Purpose This role will provide support to the Head of Customer Solutions Marketing and...Job Role:Customer Service and Call CenterJob Role:Customer Service and Call CenterExperience:0 - 5 Years of Experience Riyadh, Saudi Arabia Aqua-Tots Swim SchoolsCareer Level:Entry LevelIndustry:Entertainment, Sports & Outdoor Activities Aqua Tots Swim Schools in Riyadh is looking for a Front Desk/ Customer Service member to join...Job Role:Customer Service and Call CenterJob Role:Customer Service and Call CenterJob Role:Customer Service and Call Center UAE Al Futtaim GroupCareer Level:Mid CareerIndustry:Accounting Job Purpose This role will provide support to the Head of Customer Solutions Marketing and...Job Role:Customer Service and Call CenterJob Role:Customer Service and Call CenterExperience:0 - 5 Years of Experience Riyadh, Saudi Arabia Aqua-Tots Swim SchoolsCareer Level:Entry LevelIndustry:Entertainment, Sports & Outdoor Activities Aqua Tots Swim Schools in Riyadh is looking for a Front Desk/ Customer Service member to join...

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