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Service Advisor

1.00 to 10.00 Years   United Arab Emirates   18 Jul, 2022
Al Futtaim Group
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

UAE National - Service Advisor (Customer Service) | Trading Enterprises | UAE 1About the Position:We are currently looking for competent & performance driven Service Advisors with premium brand experience to work with our Toyota & Lexus team across the UAE.Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.This is a full time permanent role with Al Futtaim Group. It will work 6 days a week with 1 day off.Working hours are from 8:30 am to 5:30 pm. You will also earn attractive incentive on your good performance.As part of our Service team, your key responsibilities are as follows:

  • Attend promptly and greet with a smile
  • Ask Question and record customer requests without delay
  • Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
  • Empathize and clarify customer requests.
  • Check workshop situation and promise delivery time.
  • Check and ensure accordance of invoice and work performed.
  • Inform customer after work completion and agree pick up time.
  • Clear explanation of the job done and invoice and guide to the cashier.
  • Promotion of value added services
  • Resolution of Customer concerns at the earliest time and ensures satisfaction.

Keyskills :

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