Senior Technical Program Manager (Data & AI)

Job Description

About CareemCareem is the everyday Super App for the greater Middle East region, providing a host of daily services that people need to move around, order food, deliver things and transfer money in one unified smartphone app. Careem?s mission is to simplify and improve the lives of people and build an awesome organization that inspires. Established in July 2012, Careem provides its services in over 100 cities across 13 countries and has created two million income-generating opportunities in the region. A pioneer of the region?s ride-hailing economy, Careem became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020.____________________________Our engineering team is growing rapidly, and we are looking for talented engineers to help us in our mission to simplify and improve the lives of people and build a lasting institution that inspires.Why join our journeyWhen you start your journey at Careem, you?ll be empowered to drive impact across a region of 600 million people, supported by our community of colleagues from over 75 nationalities. Whether you?re creating codes for our Super App or finding new ways to bring our platform to the people in your city.Join us as we solve some of the most difficult problems that our region faces at scale while driving stellar experiences for our Customers, Captains (drivers) and Merchants. You will have the chance to work on cutting edge technology and with a diverse set of individuals across many geographies. You will also have the opportunity to learn and grow every day to develop alongside talented and inspiring people from around the world. As a colleague at Careem, you?ll be empowered to take ownership of your work, be of service to our Captains, customers and partners as we build the region?s Super App, all while shooting for the moon to create impact across the region.About the teamAs a senior technical program manager focusing on agile frameworks, you will be identifying opportunities for developing effective and efficient processes, to improve the way colleagues collaborate. You will work with cross-functional squads of engineers, designers, researchers, data scientists, and fellow TPMs that are embedded in the respective tribes.This role will sit in the central PMO team, that oversees the coordination and delivery of complex interdependent engineering initiatives across Careem. Our mission is to bring people together to materialize Careem?s vision efficiently. Your role will be pivotal in continuously optimizing the delivery flows and delivery quality across our squads.What youll do

• Work closely with engineers, product managers, designers, researchers, data scientists, and fellow TPMs to conceptualize cross-functional initiatives with layers of dependencies, and plan their execution.
• Organize and align multiple stakeholders to drive timely execution
• Have a solid understanding of the architecture to exercise technical judgment as necessary
• Set accountability through communication of progress transparency and visibility on the next set of actions and milestones
• Manage resource allocation and risks to optimize delivery
• Identify opportunities for optimization and evolve the existing processes, practices and frameworks that help promote collaboration, transparency and ways of working
• Continuously look for opportunities for optimizing pace and quality

What you?ll need

• Computer science / Engineering or related field with a Bachelor degree
• Experience of 4+ years as a TPM or engineering manager in a fast-paced engineering organization
• Strong technical aptitude and ability to understand technical challenges and risks
• Experience in distributed systems at scale, especially around topics of scalabile resilience
• Background of fundamental engineering concepts including SDLC, testing methodologies, API monitoring metrics and SLAs
• Strong communication skills with the ability to communicate complex information in a clear and concise manner, bringing the audience along
• Demonstrated ability to work across multiple teams and cross-organisation stakeholder management
• Passionate problem solver who adapts your approach and experience to evolving environments

Where youll be

• This role is part of a remote distributed team! This means you can be based in any of the countries where we currently have an engineering site. If you would like to join us in Dubai, Berlin, Ukraine, Russia, Poland, Pakistan, Egypt, Lebanon or Jordan, thats fine with us (Visa permitting)!
• Even though we are working remotely, we are strong believers in collaboration and the power of building social connections with our teams. For that reason, our offices are still open and provide plenty of collaboration-friendly spaces at times when teams need it or if you need a quiet space to work outside of home.
• You?ll be working in the location you?re hired from. Due to legal and compensation considerations, you will need to be based out of the country you?re hired from as your primary work location.

What we?ll provide youIn addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this.As a Careem colleague you will be able to:

• Be part of a Remote-First organization
• Work from any country in the world for 60 days a year
• Use Unlimited Vacation days throughout the year
• Access fitness reimbursements for health activities including: gym, health club and training classes.
• Work and learn from great minds
• Create impact in a region with untapped potential
• Explore new opportunities to learn and grow every day

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