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Senior Infrastructure Analyst - IT Infrastructure & Services

5.00 to 7.00 Years   United Arab Emirates,Dubai   07 Nov, 2023
Job LocationUnited Arab Emirates,Dubai
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther
Functional AreaNot Mentioned

Job Description

KEY RESULTS ACCOUNTABILITIES:# Apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.# Provide technical, process and quality support to IT Managed Services Vendor. Working closely with project team on a variety of service management and service improvement projects.# Comply with regulatory requirements with respect to IT Infrastructure operations and resolve audit findings within agreed timelines.# Perform and supervise IT process design based on the ITIL framework. This will include new process design or process revision and working extensively with projects team.# Monitor KPIs / SLA with the Managed Services vendor and Quality Assurance in IT Operations.# Manage services offered by external vendor in line with best practices ensuring quality in operations# Assist the IT Infrastructure Manager in overseeing technology spending, managing a repository of applications, and issuing Requests for Proposal, Requests for Quote, and Invitations to Bid.QualificationsKNOWLEDGE,SKILLS AND EXPERIECE:Education:# Bachelors Degree in Computer Sciences from a recognized universitySkills:# 5 years of experience in the areas of infrastructure operations and development within the framework of Enterprise Architecture.# Excellent knowledge on IT Process in line with industry standards like ITIL, Cobit etc# Good understanding of network technology: LAN/WAN# Perform evaluation of infrastructure products for multiple vendors# Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.# Innovative problem-solver who can generate workable solutions and resolve complaints.# Excellent Project management skills.Job CategoryInfrastructureAdvertiserRoads and Transport AuthorityDepartmentInformation TechnologyEducational-levelBachelorRequired NationalityAll Nationalities (Priority for UAE National)Monthly SalaryUnspecifiedSchedule-TimeFull timeJob Posting17/10/2023Unposting Date15/01/2024

Keyskills :
Itil network technology Cobit Project management

About Company

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.

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