Senior Director SCM MENA

Job Description

Purpose & Overall Relevance for the Organization: As Sr Director SCM MENA, the role has a full Supply Chain functional ownership for the MENA region which represents overall 51 countries from Morocco to the UAE.The functional ownership covers: Procurement & Product Supply, Supply Planning & Forecasting, Logistics & Transportation, Ecommerce & Last Mile, Fulfillment & Distribution Center operations.As part of the leadership responsibilities, the Sr. Dir SCM MENA, is part of the MENA SLT (Senior Leadership Team), with an aim to drive success and strategic initiatives within the region.The role reports to the Vice President SCM EM (Emerging Markets) Key Responsibilities:   

• Together with the VP SCM EM develop the SCM road map for the MENA region, implement global supply chain strategy that supports and meets country strategy, performance objectives and customer/consumer expectations
• Accountable for supply chain operations (Procurement & Product Supply, Supply Planning & Forecasting, Logistics & Transportation, Ecommerce & Last Mile, Fulfillment & Distribution Center operations) across the MENA region
• Lead a team of 35 supply chain experts.
• Data driven analyses & assessments of SCM performance, root cause process improvement initiatives.
• Accountable to prepare, submit and manage country SCM L0 / L1 budgets and RFCs as well as COS items within the given guideline by VP SCM EM along with EM SCM financial controller. 
• Maintain routines to ensure delivery of core supply chain metrics in terms of product availability (OTA/OTIF), cost (SC cost absolute & as percentage of net sales), inventory/service and establish adequate monitoring & reporting routines for all SCM related KPIs
• Build and maintains strong relationships with MENA Key stakeholders: Brand, Finance, Commercial functions & Key Accounts, line managers as well as the entire team to ensure alignment with cascaded directions and objectives set by VP SCM EM and a smooth cluster execution
• Ensure demand and supply are broadly in balance, including open-to-buy (OTB) and purchasing processes, by maintaining strong S&OP routines with finance.
• Together with the VP SCM EM & the Performance Manager SCM, prepare project related Business Cases as required  and ensure timely execution in the approved budget
• Develop and drive customer collaboration initiatives with local commercial functions

• Ensure all regulatory and compliance measures are met within global guidelines and report to VP SCM EM as well as Local Compliance Officer for any irregularity
• Provide input on local Market needs to VP SCM EM, and together with VP SCM EM - ensures rapid implementation of global/local  solutions
• Lead  MENA related SCM improvements  and efficiency programs as requested by VP SCM EM and proactively bring up ideas for profit ability enhancement
• Propose organizational structure to VP SCM EM , drive objectives, and manage workloads and results to achieve goals while adopting best practices and achieving continuous process improvement
• Ensure high employee engagement at every level through effective motivation, coaching, training, and development of personnel in the team

• Manage a healthy and professional relation with MENA 3PL partners (FC, transportation,..) in an effort to keep the performance at best level across all DC KPIs while challenge status-quo to ensure that our 3PL partners embrace the efficiency mindset.

• Together with the local teams and VP SCM EM, to tender & coordinate all Dubai, KSA & Morocco, Egypt Distribution center contracts

• Examine existing procedures or opportunities for streamlining activities to improve efficiency throughout the whole product process from planning till delivery to the end consumer.

• Preparing EM MENA Internal and External reports related to Inventory, Purchase Plans, plus Warehouse Volume Input

 Key Relationships:  

• VP SCM EM
• MENA Management Team (SLT)
• Demand Planning Team
• MENA General Manager
• Brand and Commercial Teams
• EM SCM Financial Controller & Project Manager
• Global Customs, Global Logistics
• EM SCM heads
• Externals: DC 3PL providers, forwarders, other suppliers, customs

 Knowledge, Skills and Abilities: 

• Deep understanding of operational Supply Chain processes as well as understanding of business requirements and necessary capabilities
• Data & Process driven, strong analytical skills
• Strong, pro-active executer with confidence and speed, turns thought into action
• Good interpersonal and communicational skills to interact effectively and efficiently on different layers of the organization
• Strong and dedicated understanding towards the Group, customers/consumers needs with profitability mindset
• Proven project management/ownership experience
• High degree of self-motivation and self-management
• Strong leadership skills in combination with Team approach and exemplary behaviours  on the 3Cs (creativity, collaboration, confidence)
• Advanced MS office skills including Word, Excel and PowerPoint, SAP is nice to have

 Requisite Education and Experience / Minimum Qualifications:   

• University Degree  with focus on operations/logistics/business administration
• 7+ years experience in  Logistics/Operations Industry/Customer Service with minimum 5 years team management   experience
• Background with retail / FMCG, Sporting Goods industry ideal, not a must
• Fluent in English

Keyskills :