Senior Director of Public Relations and Communications

Job Description

Senior Director of Public Relations and CommunicationsFull timeFour Seasons Resort Dubai at Jumeirah BeachThe Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury, and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms including 49 suites subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.Join our Team

• Work on a team that is built on mutual respect, collaboration, and excellent service.
• Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
• Four Seasons have been ranked in FORTUNE Magazines 100 best companies to work for since 1998.

• The Senior Director of Public Relations and Communications is a leadership role with direct accountability for Four Seasons Resort Dubai at Jumeirah Beach and Four Seasons Hotel Dubai International Center  
• Responsible for the development and execution of an annual strategic PR, Social Media, and Marketing Communications plan that supports business goals and promotes programming, experiences, and offerings of the two assigned Hotels.
• Understand the Hotels marketplace, key consumer trends, and competitive landscape to devise data-led PR and Marketing Communications strategies that drive competitive edge and market share gains for the assigned Hotels.
• Act as a subject matter expert to enable insight-led decision-making, create impactful integration, and develop messaging and storytelling opportunities within the assigned Hotels. 
• Partner with key business stakeholders and department heads to forge alliances and establish a seamless consumer experience supported by all functions. 

• Depth of experience in Public Relations and Marketing Communications 
• University degree (Bachelors minimum) 
• 10+ years of experience in related fields.
• Experience in formulating integrated Public Relations, Social Media, and Marketing Communications strategies and tactical plans. 
• Excellent English communications skills (verbal and written), a strong sense of quality, and a creative mindset.
• Experience in reputation management and crisis communications.
• Experience in digital marketing and managing social media strategy and channels.
• Deep understanding of the competitive landscape and market trends. 
• A keen eye for detail and a strong appreciation of creative aesthetics through a luxury lens.
• Proven success in interpreting data and translating findings into an action plan that supports business goals. 
• Proficiency with Social Media management tools (Sprout Social or similar), user-generated content platforms (Olapic or similar), and online reputation management tools (Revinate or similar) is an asset.
• Experience in consumer marketing. 
• Deep understanding of Affluent consumers including their preferences and buying cycle. Previous experience in Travel Industry and/or Resort is a plus.
• Demonstrate leadership traits that are inspiring to others especially in forging alliances and maintaining cooperative working relationships with peers, agencies, leadership teams, and ownership groups.
• A strategic thinker with an ability to assess challenges and identify the best possible solutions, resources, and procedures to implement priorities.
• Ability to see linkages between various levels of hotel teams to provide guidance, increase alignment, and improve efficiencies
• Ability to work independently, solve problems, take initiative, and demonstrate solid judgment.
• Able to bring together, coordinate, and lead projects within the collection and Hotel teams, with multiple stakeholders.
• Strong budget management, business acumen, and negotiating.
• An excellent communicator with the ability to influence and communicate with stakeholders at all levels. 

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have the opportunity to engage in diverse and challenging work.
• Be recognized for excellence.

Keyskills :