SAP Fieldglass - Functional Delivery Consultant

Job Description

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That?s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies and sustain our environment. Because it?s the best-run businesses that make the world run better and improve people?s lives.SAP Fieldglass was ?born cloud? and we are considered one of the forerunners of today?s highly successful cloud delivery model. We provide a cloud-based Vendor Management System (VMS) to manage contingent workforce and services procurement programs.More than 300 customers leverage the SAP Fieldglass solution to gain visibility into their external workforces, including contingent labour, services managed through Statements of Work and independent contractors while optimizing spend, quality, compliance, and efficiency. With an open, collaborative culture and an entrepreneurial spirit, we are keen to hire those with a can-do attitude to help keep us at the top of our industry!Role description:We are currently seeking a Senior Functional Delivery Consultant (FDC) in our EMEA/MEE Delivery organisation to deliver software implementation services to our customers. As a Functional Delivery Consultant, you will be a subject matter expert in the SAP Fieldglass application and drive functional design consultation through deep understanding of our customer?s business problems/ requirements, goals, and objectives. You will also present recommendations/ solutions based on industry best practice and best use of the application and its functionalities. Through the projects, you will engage with the Project Delivery Consultant, Project Sponsor, and various other cross functional teams, in addition to the customer project team and third-party SAP partners. You will ensure activities and tasks are executed to plan, and any risks or issues proactively identified, mitigated, and resolved wherever possible. You will work closely with functional and technical leads from the customer/ third partner SAP partner project teams to drive design and configuration decisions.You will develop and maintain positive working relationships, both internally and externally.Responsibilities:

• Work with an assigned Project Delivery Consultant to present leading practice workflows to customers and respond to customer goals and objectives.
• Independently lead business requirements gathering sessions and design workshops with customers and/or SAP partners. Drive design workshops through use of consulting techniques and seek to understand customer?s business problems.
• Ensure that client configuration and business requirements documents are accurate, complete, and signed off by client.
• Configure the test and production environments based on agreed solution design; manage data uploads and conduct client demonstrations as needed.
• Organize and participate in user acceptance testing/ unit testing at customer site where required.
• Drive management of an issues log, and proactively troubleshoot identified issues to resolution.
• Proactively analyse, identify, communicate, and reconcile gaps in customer data while remaining aware of project milestones.
• Anticipate and identify gaps in quality or quantity of customer data and ensure data fits the formats required; complete test uploads, review error logs and resolve accordingly.
• Input into test to production cutover activity planning.
• Actively contribute to product knowledge through self-study, meeting attendance, and project participation.
• Take accountability and responsibility for deliverables and milestones within the project and provide proactive updates to the Project Delivery Consultant.
• Conduct Design Reviews to identify and mitigate potential issues before they materialize.
• Take ownership to support other Project Delivery Consultants development by acting as a role model, providing coaching and mentoring and proactively addressing improvement potentials.

We?re looking for:

• Minimum 4 years? experience in software implementation, preferably within a technology organisation supporting cloud-based applications, where consulting was required.
• Experience in deploying Internal and/or External Workforce Management or related Procurement processes and solutions.
• Experience in outcome-driven cooperation with customer and partner subject matter experts and IT teams.
• General understanding of SAPs solution portfolio.
• Proficient Excel skills, including Pivot Tables, V-Lookups, macros; exposure to Visual Basics, Intermediate knowledge of Microsoft Word, PowerPoint and Visio.
• Experience in SQL queries desirable.
• Awareness of the various internet browsers (IE, Edge, Chrome, Firefox etc).
• Bachelor?s degree in Computer Science, Information Technology Services or equivalent.
• Exceptional written and verbal communication skills with the ability to provide consultation to partners and customers while managing expectations.
• Self-motivated to deliver efficient and effective business-outcomes and ensure customer success. Ability to manage several projects in parallel.
• High quality professional standards in documentation, presentations, project approach and ways of working.
• Highly organised with strong time-management and the ability to multitask and prioritise in a fast-paced culture.
• Strong analytical and problem-solving skills.
• Since we are an international team, we require fluent English language skills to communicate with our global teams (additional European language skills would be advantageous).
• As our clients also value personal, you should have the flexibility and willingness to travel approximately 10% of the time.

We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP?s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone ? regardless of background ? feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.comFor SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Requisition ID: 357194 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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