Sales Manager - Group & Events - Burj Al Arab

Job Description

About Jumeirah & the Hotel:For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise.Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.Dubais most iconic hotel and a global icon of Arabian luxury, Burj Al Arab Jumeirah is the flagship hotel of Jumeirah Groups portfolio of exceptional properties, representing a timeless pinnacle of luxury.One of the worlds most photographed superstructures, the elegant sail-shaped hotel redefines the meaning of luxury hospitality both in Dubai and around the world. Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubais most exquisite dining experiences, from the MICHELIN starred and Gault&Millaus three toque Al Muntaha to the ultimate lifestyle destination, SAL.Aboutthe Job:An exciting opportunity has arisen for an experiencedSales Manager - Group & Eventsfor Burj Al Arab Jumeirah. The main duties and responsibilities of this role:

• Assist all leads which are delegated to the team within the required months of responsibility.
• Provide frequent feedback on active leads ensuring there is a clear understanding of business on the books and potential conversions.
• Ensure accurate database management and tracking of activities and information through active in Delphi, meeting companies data standards.
• Join team members on site inspections, internal meetings and support the team in problem solving in order to understand challenges within the group sales team and to lead by example
• Work with the proactive sales team to engage in receiving leads, feedback regarding partners and other business opportunities.
• Maintain service level agreement standards forinternal relationships and ensure customer service is maintained at an excellent level.
• Ensure all systems, policies and procedures (SOP) are in place for effective selling
• Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions
• Conducts site inspection effectively and professionally with thorough knowledge of clients needs and hotel products.
• Sourcing Group leads, converting and execution of the groups together with operation teams.
• Meets with the Events Management Team on a regular basis to ensure that all event files are seamlessly handed over.
• Have excellent product knowledge including function space, audio-visual equipment, capacities, guest room inventory, room rates and menus.

About you:The ideal candidate for this position will have the following experience and qualifications:

• Minimum 2 years experience in the hotel industry in a similar position
• Business or Hospitality related degree from an internationally recognized institution
• Solid overall sales background in the five star luxury hotel industry including a good understanding of all key segments
• Experienced in developing and executing sales strategies

About the benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

Keyskills :
Database Management Sales Customer Service Product Knowledge

About Company

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.