Job Location | United Arab Emirates |
Education | Diploma; Graduate |
Salary | Not Mentioned |
Industry | Ticketing / Travel |
Functional Area | Not Mentioned |
The Reservation Agent is responsible for handling guest bookings, responding to reservation inquiries via phone, email, or online platforms, and ensuring a smooth reservation process. The agent maintains accurate records, maximizes room occupancy, and delivers excellent customer service aligned with Royal Rose Hotel standards.Key Responsibilities:Manage room reservations and availability using hotel booking systemsRespond to guest inquiries promptly and professionallyUpsell rooms and services when appropriateCoordinate with front desk and housekeeping to ensure seamless guest experiencesMaintain updated records of bookings, cancellations, and no-shows
Keyskills :
Reservation Ticketing Good communication skills
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