| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Hospitality / Medicare / Account Management |
| Functional Area | Not Mentioned |
Key Responsibilities: Manage daily front desk operations and supervise reception staff.Ensure guest satisfaction by providing courteous and efficient service.Handle guest inquiries, complaints, and special requests professionally.Coordinate with other departments to meet guest needs and resolve issues promptly.Maintain accurate billing and cash handling procedures.Monitor the cleanliness and presentation of the reception area.Train and develop reception team members.Implement and enforce hotel policies and standards.Prepare reports on front office activities and guest feedback.Qualifications: Bachelor’s degree in Hospitality, Business Administration, or related field.7 years of experience in front office management in a hotel or similar environment.Strong leadership and communication skills.Proficiency in hotel management software (e.g., Opera, PMS).Excellent customer service and problem-solving abilities.
Keyskills :
Front office management hotel management software leadership and communication skills
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