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Product Specialist - Flights

1.00 to 10.00 Years   United Arab Emirates   17 Jun, 2022
Seera Group
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

We are looking for a data-driven Product Specialist to manage the Flights product. The role focuses on day-to-day operational tasks and effectively maintains our internal tracking tools.Your responsibilities:

  • Analysis & Discovery:
    • Analyze the requirements or incidents raised by the different stakeholders.
    • Evaluate the requirement/incident to understand the impact caused to the business or stakeholders
    • Debug with the help of technical teams to understand the exact root cause of the issue
    • Align with suppliers such as Amadeus, Travelfusion, and Travelport, to understand the root cause of the issue if the issue is a supplier issue
    • Prioritize the requirement on the basis of effort & impact
    • Conduct product discovery in order to identify items that can bring operational efficiency.
  • Stakeholder Management
    • Record, track and update stakeholders on all the requests/ incidents received by them
    • Set up a cadence of conducting weekly updates/ Bi-weekly updates with all stakeholders and establish clear lines of communication on timelines, solutions, and approaches.
    • Work closely with other internal departments where additional input is needed to complete internal projects & initiatives
  • Delivery
    • Plan & execute all operational items basis the expected impact on customers & business
    • Write clear requirements & groom them with the technical team to implement the operational items
    • Write clear user stories on operational enhancements & groom them with the technical team to implement them
    • Work alongside the engineering team and help clear any queries etc

Keyskills :

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