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Product Operations Senior

1.00 to 10.00 Years   United Arab Emirates   30 Aug, 2022
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

When you think of food delivery in the MENA region, we?d be pretty surprised if talabat didn?t pop into your mind first! Since delivering our first order in Kuwait in 2004, we?ve grown quite a lot over the past 17 years.Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.What?s On Your Plate?

  • Operationalization of the Voice of the Customer, create and embed feedback loop into the product cycle
  • Translate feedback data into digestible formats to drive continuous product improvement
  • Play an active role in product launches and implementation, aligning stakeholders together in terms of timelines and information
  • Run product experimentations to allow Product team to continue making data-driven decisions
  • Focus on improving the operations of how products are built through process refinement and creation
  • Investigate and optimize triage bug reports by automation and comprehensive product documentation
What Did We Order?
  • Hold a bachelors degree or have comparable experience in Product Operations, Strategy & Ops or as a Product Specialist
  • Comfortable at dealing with ambiguity and excel at problem-solving
  • Experience in managing stakeholders from different departments or tribes
  • Obsessive with improvement, things can always be better
  • Familiar with agile software development and related tools
  • Strong team player, with an ability to connect people and teams to our company vision
  • Drive key processes to enhance daily business and have an ability to prioritise demands in a fast-paced environment
  • A proactive mentality and a desire to make an impact
  • Strong English skills, in both written and verbal communication
  • You have a voice that is human, personal and matches our Product brand

Keyskills :

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