Payment Gateway Manager

Job Description

Our ClientA globally recognized fintech that offers a cross-border payment gateway and payment aggregation facility.Your Responsibilities

• Candidate to manage bouquet of payments services / Managing Payment Gateway and VPAs creation on the Bank Channels / UPI Transactions where Merchant is acquired by the bank / Managing all new product initiatives / Project & portfolio management
• - Analyze Business Requirements
• - Identify UAT Scenarios
• - Run the Tests
• - Record the Results
• - Confirm Business Objectives are met.
• Own the strategy and road-map for Payments across all brands. The role essentially defines and delivers the customer experience on payments and refunds
• Work closely with the external payment and fin-tech ecosystem to keep abreast of the best-in-class industry solutions. Identify right partners and implement and scale across brands.
• Build the Payment product road-map across quarterly, AOP and three-year payment road-map including product strategy development, customer insights/needs, and requirements definition
• Be on top of latest RBI guidelines and new payments initiatives across competitors.
• Evaluate different key payment initiatives and work with the tech and brand teams for their implementation in road-map
• Drive the day-to-day payment optimization by increasing routing to payment instruments that have higher success rates, while lowering cost of payments and retaining low fraud rates
• Define and deliver best-in-class refund experience to reduce refund TAT, drive CX and repeat transactions
• Develop and maintain an alert mechanism to promptly resolves day to day technology issues that impact payment Success rates and CX
• Explore mutually beneficial partnerships with bank partners/wallets/payment networks to give consumers offers and cash backs
• Work closely with the identified parties to detail out the plan of engagement, expected business results, proposed timelines, commercials and integration efforts. Manage end to end legal details of the engagement along with the respective teams
• Project manage the execution of the project once the deal has been signed with the parties

Your Qualifications

• 6-9 years experience in Payment and Fin-tech product management
• Candidate must be fluent in Mandarin or Cantonese
• Experience of product management on the client side is a plus In-depth knowledge of payment gateways, new-age fin-tech solutions and understanding of payment alliances ecosystem
• Experience in integration with payment gateways and understanding the technical integration details
• Minimum of 4+ years of experience translating customer needs into product and engineering requirements and delivering exceptional customer experiences
• Experience of working with UI UX design teams to deliver best in-class payment design
• Multi-task and multi-stakeholder management skills
• Strong consumer insight capability and curiosity on payment trends
• Strong analytical and problem-solving skills
• Principal Accountability

Halian GroupWith over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.Our resourcing and smart services help you to realize tomorrows potential. Discover the amazing things possible when you bring the right people and the right technologies together.#LI-TS1

Keyskills :

About Company

Award-Winning Tech Talent Company. We help businesses make progress, build efficiency and discover new possibilities. Our goal is to support talented individuals to explore, innovate and unleash their potential.Our success has spanned over 20 years. In that time, we’ve come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers that fulfil potential, faster.Halians smart services, tech talent and search capability, help you to realise tomorrow’s potential. To discover the amazing things that are possible when you bring the right people and the right technology together.