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Patient Services Associate

Fresher   United Arab Emirates   23 Dec, 2025
Job LocationUnited Arab Emirates
EducationDiploma; Graduate
SalaryNot Mentioned
IndustryAdministration / Commercial Operations Insurance / Claims
Functional AreaNot Mentioned

Job Description

Key Responsibilities:Greet and assist patients, visitors, and families in a professional mannerRegister patients, verify insurance, and collect required documentationSchedule, confirm, and manage patient appointmentsAnswer phone calls, respond to inquiries, and route messages appropriatelyProcess billing, payments, and handle basic financial transactionsMaintain accurate patient records and update information as neededCoordinate with clinical and administrative staff for smooth operationsUphold confidentiality and comply with healthcare policies and regulationsRequirements:High school diploma or equivalent (associate degree preferred)Previous experience in healthcare administration or customer service is an advantageKnowledge of medical terminology and health insurance processes preferredStrong communication and interpersonal skillsProficiency in computer systems, scheduling software, and MS OfficeAbility to multitask, stay organized, and work in a fast-paced environmentCommitment to patient confidentiality and professionalism

Keyskills :
Knowledge of medical terminology and health insurance processes

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