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Patient Management Officer

3.00 to 5.00 Years   United Arab Emirates   27 Oct, 2025
Job LocationUnited Arab Emirates
EducationGraduate
SalaryNot Mentioned
IndustryOperations / Back Office Processing / Data Entry Pharmacy / Lab / HealthCare
Functional AreaNot Mentioned

Job Description

Moorfields Eye Hospital Dubai is seeking a detail-oriented and bilingual Patient Management Officer to join our front office team. The PMO will be responsible for managing patient registration and billing processes, ensuring a smooth and efficient patient experience, especially for our Russian and English-speaking patients.Key Responsibilities:Handle patient registration accurately, collecting all necessary personal and insurance informationManage billing processes, including invoice preparation, payment processing, and resolving billing queriesAssist patients in both English and Russian to ensure clear communication and excellent serviceCoordinate with clinical, administrative, and finance teams to facilitate seamless patient flowMaintain accurate patient records in the hospital’s information systemAddress patient inquiries related to registration, appointments, and billingFollow hospital policies, confidentiality standards, and data protection regulationsQualifications & Experience:Graduate degree preferred (healthcare administration or related fields an advantage)3+ years of experience in patient registration, billing, or related administrative roles in healthcareFluent in both English and Russian (verbal and written)Familiarity with hospital information systems and billing softwareStrong interpersonal and communication skills

Keyskills :
Accuracy in data entry and billing management

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