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Patient Experience Executive

2.00 to 8.00 Years   United Arab Emirates   29 Apr, 2025
Job LocationUnited Arab Emirates
EducationGraduate
SalaryNot Mentioned
IndustryCustomer Service / Telecalling
Functional AreaNot Mentioned

Job Description

Specific Responsibilities for this RoleWelcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.Provide hospital information and answer patient queries.Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the departments services.Ensure patients have an overall good patient experienceLiaison between departments when requiredManage the reception and waiting areas.Handles telephone enquiries and directs queries accordinglyYou will be redirected to the company website to apply for this position

Keyskills :
Manage the reception and waiting areas.

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