Parts Advisor

1.00 to 10.00 Years United Arab Emirates 25 Aug, 2022

Parts Advisor - Workshop | Al Futtaim Automotive | Trading Enterprises | Al AinOverview of the role:

Handle complete parts sales process of walk-in and telephone customers from enquiry to sales order process to achieve monthly budgeted net sales.
Responsible for credit customer?s follow-up of payments as per credit terms and conditions granted to the customers.
Ensure to communicate and consume parts ordered on urgent orders as soon as parts received.
Collect retail customer data and feedback in the given format and convert them to service to generate additional revenue of labour and recalls.
Ensure sales orders, purchase orders, deliveries, cash collection, cash deposits are closed on time as per company standards and documents are filed for records.
Assist warehouse team with monthly perpetual inventory to maintain stock inventory with no discrepancy during annual stock report.
Follow customer service values and achieve CSV targets to surpass in meeting the needs and expectations of the customers.
Take reasonable care for own health & safety and take care that his or her acts do not adversely affect the health & safety of others.
Ensure quality of job to avoid errors/rework and ensure customer engagement by taking actions against customer complaints
Comply with company QHSE guidelines and SOPs and report all incidents to the manager
Participate in Toolbox Talks and undertake safety awareness trainings as provided by the company
Follow emergency & evacuation procedure of the company

Keyskills :

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