| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Operations / Back Office Processing / Data Entry |
| Functional Area | Not Mentioned |
Job Position – Operations ManagerCompany Name – eMindsLocation: Ajman, UAESalary: AED 18,000Department: Service Management – Business OperationsType: Full-timeCustomer operations, service delivery, and support functions. From managing KPIs and SLAs to driving customer-centric strategies, you’ll ensure services run seamlessly and customers remain delighted.Key Responsibilities:Lead onsite customer operations & team performanceDefine strategy & align Etisalat services with customer needsManage incidents, problems, and service level agreementsOversee suppliers, projects, and continual service improvementSkills & Qualifications:5–6 years in service management/deliveryBachelor’s in Engineering/ITMandatory: CCNA, PMP, ITIL Foundation (OSA/SS preferred)Strong leadership & relationship management
Keyskills :
Lead onsite customer operations & team performance
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