hireejobsgulf
Register for Job

Operations Manager

1.00 to 10.00 Years   United Arab Emirates   07 Jul, 2022
Richemont
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

The Operations Manager supports the retail network for Saudi Arabia and under his/her responsibility in all aspects of the business, aims to deliver operational excellence and ultimately provides exceptional experiences for our internal and external clients.Key Responsibilities:

  • Partner with the Fashion & Accessories Director to define and execute corporate initiatives including digital/omnichannel tools (Hero, paybylink, clientela V2 etc..).
  • Is the key User for corporate/EMEA projects for his/her markets
  • Collaborate with the Retail EMEA Teams for strategic boutique projects (openings/relocations/closings); lead the execution of key actions once defined.
  • Lead and implement pilot programs within the specified region to guarantee complete execution and quality feedback to the Retail Corporate Team.(ex BOH project)
  • Partner with the emea Retail Team as it relates to localized and client-centric Art of Living initiatives (boutique environment)
  • Support the day to day boutique operations within the specified region; act as the 1st line of defense for boutique teams.
  • Act as the boutique liaison with Chloe Corporate Departments and Richemont Shared Services as needed.
  • Manage and is accountable for key operational KPIs (inventory and Audit results) and develop action plans to deliver excellence.
  • Act as Finance liaison as it relates to regional vendor/invoicing management (PO/MIGO management) as well as any reports from btq activity needed as per local regulations
  • Propose and develop streamlined and cost-effective external vendor relationships.
  • Consolidate and escalate recurring IT challenges; propose solutions to the Retail Corporate and SharedService Teams as needed.
  • Consolidate boutique materials needs and share request with appropriate partners ( Ipad, uniforms, packaging?)
  • Support boutiques in CS follow up
  • Share operational boutique and competitor best practices to the Regional Operations/Retail Corporate Network
  • Visit boutique on a regular basis and ensure /Reinforce Chloe/Richemont Policies & Procedures to ensure compliance within the specified region /BOH organization
  • Manage the overall maintenance of the boutique environment to uphold the Maison?s standards and client expectations. (including budget management, coordination with Richemont and follow up)
  • Consolidate business results/KPI achievement for his region on weekly/monthly/quarterly etc.. depending on needs
Please note this role will be based out of the UAE.Arabic speaking candidate is required.

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved