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Office Telephone Operator

2.00 to 3.00 Years   United Arab Emirates   06 Dec, 2024
Job LocationUnited Arab Emirates
EducationDiploma; Graduate
SalaryNot Mentioned
IndustryCustomer Service / Telecalling Operations / Back Office Processing / Data Entry
Functional AreaNot Mentioned

Job Description

Intercontinental Abu Dhabi also features outstanding meeting and events spaces, an elegant 24-hour club intercontinental lounge and personalised concierge services to keep you ‘in the know’ about this exciting destination.Responsibilities:Answering calls: Greet callers by name, answer questions, and provide informationTransferring calls: Route calls to the correct extension or departmentTaking messages: Take messages for guests and managementProviding customer service: Provide excellent customer service and handle queries in a polite and courteous mannerMaintaining switchboard: Ensure the witchboard is operating properlyScheduling appointments: Schedule appointments for guestsProviding relay service: Provide relay service for hearing-impaired guests

Keyskills :
Telephone Operator Good communication skills

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