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Office Administrator

1.00 to 10.00 Years   United Arab Emirates   27 Aug, 2022
Houst
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

We are Houst. A professional management service for properties. Our mission is to make Houst the global home of hosting.We?ve grown fast. Since launching in 2015 (as Airsorted), we?ve partnered with thousands of happy hosts, helping them to make important earnings. The business has now expanded worldwide ? we?re operating in over 20 cities globally, from Auckland to Lisbon, and there?s a lot more to come. From holidaymakers to full-time landlords, host happiness is central to everything we do.Responsibilities

  • Coordinate a network of cleaning and maintenance suppliers to prepare homes for guest bookings and troubleshoot issues to resolve them in time before check-in for homes across Dubai
  • Schedule and complete regular property checks to ensure that guest experience has a positive impact on host reviews.
  • Booking routine property maintenance
  • Resource planning, managing supplier communications, as well as coordinating and monitoring the delivery of linen to our client?s homes
  • Engage and check with suppliers to ensure homes are correctly prepared and provisioned with linen, cleaning equipment and toiletries and with no outstanding maintenance issues
  • Quality control - maintaining a 5* standard across all properties in cleanliness and property condition Inbox management: this will include responding to host queries and internal communications from other teams in a timely and professional manner
  • Handling all real-time payments and raising purchase orders when necessary
  • Handling all operational tasks to ensure smooth functioning of all cleans/maintenance
  • Speaking with hosts regulatory by phone and email to resolve issues regarding their property
  • Contribute ideas to further improvement of processes and overall experience of Houst guests and hosts

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