Market Research Insights Lead

Job Description

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider ? leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique ?Engineering DNA,? EPAM?s globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people?s lives. In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies.Selected by Newsweek as a 2021 Most Loved Workplace, EPAM?s global multi-disciplinary teams serve customers in more than 45 countries across five continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked as the top IT services company on Fortune?s 100 Fastest-Growing Companies list for the last three consecutive years. EPAM is also listed among Ad Age?s top 25 World?s Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest-Growing Firm.DESCRIPTIONUnder the responsibility of EPAM Research & Insights EMEA, within an international team, with a strong spirit of collaboration and excellence, your role will be key to guide choices and the rollout of strategic decisions for big corporates within different sectors including E-Commerce, Healthcare, Insurance, Automotive, Retail, Fashion, Banking, Telco, Mobility, etc.Responsibilities

• Develop innovative and impactful commercial proposals (study methodology, support module, technological solutions) that meet your clients strategic challenges
• Ensure day-to-day customer relations and develop lasting relationships to ensure your customers satisfaction
• Be responsible for the conduct of projects while respecting deadlines and budgets
• Design and present value-added analysis to support clients in their customer experience improvement strategy
• Manage a team in project mode or in direct management depending on the type of project
• Participate in the development of the departments commercial development and contribute to proposals and pitches for new business
• Be active in the engagement and development of the team members
• Work closely with UX researchers, experience designers and usability engineers
• Bridge the gap between user research and market insights

• You have a degree in Marketing or Communication (business school, university, IAE, IEP, etc.)
• You have at least 5 years of experience in the field of institute research and/or consulting / corporate branding
• You will have a strong sense of analysis, have acquired an excellent understanding of client needs and demonstrate a real ability to go into strategic issues and propose innovative solutions
• You have a proven track record in at least one of the following areas of expertise: brand management, CX, market understanding
• Strong qualitative (Interviews, Focus Groups, Shadowing, Benchmarking...) and/or quantitative research skills (MATLAB, SPSS, Python, Stata...)
• You can manage multiple projects while maintaining full ownership of time management and project coordination
• You can find the story in the data ? and telling that story to clients in a way which is compelling but does not lose sight of the evidence
• You have excellent verbal and written communication skills ? preparing presentations and reports that are engaging, authoritative and insightful
• You like challenges and enjoy working in a constantly changing environment
• You speak French (C1) and English (C1) fluently and enjoy working in an international environment
• You like to work in a team and understand the tech ecosystem

• Competitive compensation depending on experience and skills
• Opportunity to work on leading edge platforms, working in a fast-paced, agile, software engineering culture
• Knowledge-sharing with colleagues from EPAMs global tech communities
• Unlimited access to learning solutions
• Regular performance feedback and salary reviews
• Opportunities for professional growth

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