Manager - GPPD

Job Description

Role : Manager- Group Policy & ProceduresLocation : Abu DhabiRole Purpose:Standardization, improvement, governance & digitalization of all Policy & Procedures of ADIB group

• Responsible for overseeing the bank?s strategic initiative of standardization, safekeeping and digitalization of all Policy and Procedures (P & P) documents of ADIB group and subsidiaries
• Responsible for the administration of P & P, lead the Unit and supervise the support team to ensure efficient disposal of the assigned task
• Effectively manage multiple priorities under aggressive timelines, with strong ability to plan, prioritize and meet deadlines
• Ensure all P & P are aligned with the bank?s directives and are properly scheduled for ongoing submission for review & approval to the respective mandatory approvers assigned by the bank
• Evaluate the effectiveness of the P & P documents and work closely with the respective process owner to assist them in developing new or revisions to existing P & P when new bank products or services are offered, new line of business is initiated or new regulatory requirements are published
• Working along with the document owners to ensure they include all required elements in the process document, also provide them with necessary guidance on how P & P are to be structured and written in compliance with the bank?s guidelines including applicable regulatory requirements
• Assist each process owner to reconfigure the document in approved standard format & ensure P & P are submitted to delegated authorities for their approval on annual, scheduled basis
• Managing change in the process through the provision of necessary addendums, ensuring that the processes are updated annually with the change
• Efficiently plan the annual reviews with process owners for timely circulation, review and publishing
• Assist process owner in reviewing risks associated with the process & ensuring adequacy of controls
• Ensure regular maintaining & updating of P & P documents database including addendums/SLA?s to effectively track the progress of the documents and perform escalations, wherever necessary
• Weekly and Monthly MIS reporting on the status of the P & P documents to the Senior management with brief insights and recommendations for improvements
• Develop monthly MIS on status of the Policies, procedures and addendums for submission to ICD for its further sharing and reporting to the Senior Management
• Assist in Improving the quality of the document prepared to ensure reflecting best market practice
• Leading the project of automation of Group P & P activities
• Regularly meeting with process owners and stakeholders to ensure efficient settlement of their queries and acts as a focal point of contact for any P & P related issues and concerns
• Be the subject matter expert of bank P & P standards and provide guidance and support to whole ADIB Group on all P & P related issues

1. Policy & Framework

1. Working in collaboration with all departments, develop and maintain close links and co-operation with key stakeholders on P & P matters
2. To oversee the production of briefings, reports, consultation documents, process notes and other documents as required
3. Addressing & resolving issues and concerns in documents through effective coordination between all ADIB units in fair and equitable manner
4. Assist in enhancing the quality of documents prepared
5. To motivate & provide support & leadership to the Team

1. Analysis & Reporting

1. Design and develop effective MIS and proactively monitor it throughout the process-cycle to support performance
2. Analyze and share the MIS on P & P progress to the senior Management on regular basis

1. Training & Awareness

1. Provide training, orientation and guidance across the Organization to facilitate culture and mindset change
2. Regularly coordinate & provide guidance to relevant units and teams across ADIB to build and enhance understanding on P&P activities relevant to functions / roles / responsibilities which each individual holds

1. General Management

1. Lead the formation & smooth performance of P & P dept
2. Maintain healthy Relationship with all ADIB Unit to facilitate sign offs
3. To perform the duties expected as a member of the Executive Management Team

1. In depth knowledge of Banks products and Services, policy, processes environments and related roles with demonstrated knowledge of leading, supporting, developing and managing a team
2. Excellent knowledge of managing and building relationships with stakeholders, including senior management, and with strong influencing and negotiation skills
3. Excellent oral and written communication skills with ability to engage different audiences, convey complex information in an accessible way, prepare & give presentations to different audiences
4. Ability to manage multiple projects, including managing departmental workload in line with the strategy, making strategic decisions, overseeing the successful management of working groups, and proven project management skills
5. Exceptional determination, self-motivation and interpersonal skills with a high level of diplomacy & political awareness, and ability to work effectively as a member of the Senior Management Team
6. 10+ years of strong financial institution experience
7. Previous experience of directly supervising group of employees
8. Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet

Keyskills :