Manager, Experience Design Team, ECEMEA region

Job Description

Manager, Experience Design Team, ECEMEA regionCreativity acts as a mean for a company to connect with its consumers, to convey a professional philosophy and communicate an aesthetically pleasing message. At Oracle, we believe that great creative mindsets start with a good strategy and with the need to be relevant in order to be engaging.Emerging technologies are disrupting old paradigms and unleashing new opportunities. Oracle has embedded innovative technologies in every aspect of the cloud, enabling companies to reimagine their businesses, processes, and experiences. As part of the pre-sales organization, we partner with Sales in every deal to enhance customer engagements through research, design thinking, design doing, emotional and cognitive design and above all, storytelling.Are you willing to lead with passion, to bring a clear and robust change mindset, to understand and create a WOW story for each of our customers and use your creativity in a strategic manner, to reinvent the way Oracle engages and inspires customers?What are we talking about?You will be working for Oracle?s Applications Solution Engineering Shared Services Hub, where you will be part of a wider team that supports Sales organizations across EMEA & JAPAC in a diverse number of ways.You will be leading a team that sits at the forefront of business change in the ECEMEA region, through the deployment of customer centric methodologies, innovation and highly engaging visual content, to enhance and build lasting relationships with our customers.What will you do?

• Use your personal experience and knowledge to inspire and direct the team to develop existing and new creative services; document these and take responsibility for growing, improving and rolling them out within the team and to the sales community.
• Design and deliver customer centric business transformation projects
• Manage and resource the day to day inflow of requests together with colleagues in the team. Ensure suitable prioritization of workload.
• Ensure outstanding quality of deliverables.
• Continuously develop the skills of the team to enable them to push the boundaries and deliver new ideas and ways of engaging our customers.
• Act as a coach to members of the team
• Define and monitor KPIs to track and measure success
• Build internal awareness of the Experience Design team to the other organisations in ECEMEA

Who are you?

• Proven leadership skills in an existing (or former) Team Management role
• Hands-on expertise and very good knowledge of design-thinking methodologies
• Creative flare, intensely curious & innovative, directing the team towards new and exciting ways of engaging customers
• Pre-sales mindset and experience
• Proven track record of inspiring and directing change in an environment requiring visually stimulating collateral
• Good understanding of the IT market & trends
• Ability to quickly understand customer/project requirements by asking the right questions and to translate these requirements into concrete project deliverables
• Self-confidence, you are comfortable to discuss project requirements with colleagues and stakeholders. Prepared to challenge and influence when required, and provide guidance to individuals in the team
• Openness to work with different languages & cultures (you will service Europe, Middle East, Africa)
• Results oriented, you are not satisfied until the job is done with the right quality! You don?t settle for ?just good enough?.
• Positive attitude, you see change as opportunity and embrace & lead change in the organization. You act as a role-model for your team.
• Project management, proven ability to deliver projects on time and at high quality
• Excellent English language skills is mandatory

Call to actionIf while reading these lines you found yourself thinking more than a few times ?oh, that?s me?, than, yes, we are looking for you! Join a team of creative storytellers, visualizing Oracle?s cloud technologies and make a difference with your creative mindset and innovative spirit!Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sales cycle. As part of the Oracle sales team you will direct and manage pre-sales resources throughout the sales cycle. Provides technical/functional leadership to the sales team in the development and implementation of customer applications and customer products. Participates in account planning and strategy development. May publishes technical information of specific applications and/or technical articles. Works with management to define new products. Serves as the company liaison on specific technical projects with customers. Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate business needs. Knowledge of software industry relating to all aspects of ebusiness solutions. Demonstrated leadership skills. Strong presentation skills. Ability to travel as needed. BA/BS degree or equivalent.As part of Oracles employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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