Learning and Development Manager - Wild Wadi Waterpark

Job Description

About Jumeirah & Wild Wadi Waterpark?:Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different? brand promise.Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.About the Job: An opportunity has arisen for a Manager to join Learning and Development in Wild Wadi. The main duties and responsibilities of this role:

• Manage the SBU?s learning and development need analysis, through brainstorming sessions with various departments and the analysis of employee requests and guest feedback, in order to ensure the development of a comprehensive and fit-for-purpose L&D plan.
• Manage the development and implementation of an integrated SBU learning and development plan in order to prioritize critical areas and equip Colleagues with the skill-sets required to meet current and future business objectives.
• Recommend the nature, frequency and purpose of key L&D initiatives offered, both in-house and outsourced, in line with the operations? strategy, and ensure that all opportunities are leveraged to maximize learning whilst optimizing incurred costs.
• Supervise the development and implementation of the SBU?s talent management process, including performance management and colleague mobility, to enable the SBU to optimize its use of talent and foster an achievement culture.
• Review nominations received from the various SBU departments and review them and shortlist/ recommend participants in order to verify that the selected L&D service selected suits colleagues? job and training history.
• Manage the development and update of training materials, such as course objectives, charts, user guides etc., in order to ensure that they convey training content in a compelling, accurate and trainee-friendly manner.
• Manage the implementation of the succession planning process for key roles within the SBU, by identifying mission-critical roles and potential successors, to build a strong succession pipeline for the SBU?s future.
• Manage the selection and assessment of external service providers and the monitoring of their service delivery in order to secure highly qualified technical expertise to support the SBU?s L&D agenda.
• Manage the definition of L&D feedback mechanisms and the collation of feedback on the SBU?s L&D services in order capitalize on strengths and address areas of improvement in a pro-active manner.
• Manage the day to day operations of the Learning & Development department providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations.

About you: The ideal candidate for this position will have the following experience and qualifications:

• Bachelor?s Degree in Human Resources Management, Hospitality Management or equivalent from an accredited and renowned University.
• At least 5 years of L&D experience, preferably with an international hospitality company or a recognized blue-chip organization.
• Strong knowledge of key HR frameworks, with a focus on training and talent management.
• Strong understanding of core hotel operations and of the luxury hospitality industry.
• Strong presentation, relationships management, and teamwork skills.
• Outstanding inter-personal skills and an ability to connect with people at all levels to drive successful relationships

About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children?s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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