| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Supply Chain / Logistics / Import / Export |
| Functional Area | Not Mentioned |
•Responsible for the acceptance and application of global standards in local CX & Execution teams, including change management•Open and constructive challenge of standardization practice that does not facilitate customer quality, increase efficiency and a digitization agenda•Support Area CX Manager on defining complementing local metrics to the global KPIs and ensure performance management cycles are in place and followed up across CX & Execution teams.•Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes.•Promote continuous improvement mindset in the CX & Execution teams in coordination with GSC Supporting teams via application of LEAN techniques/tools.•Identity current process and/or CX & Execution Gaps and propose solutions to improve CX & Execution outcomes across assigned business area.•Co-create or facilitate TIP with with quantifiable savings in cost or effort; or improvement to ‘Customer-felt KPIs in Ocean or L&S Execution.Competencies for SME role:Strong Operation Excellence mindset, knowledge and experience.Expertise on our platform functionalities like Supply Chain Platform and Case managementExcellent understanding of end-to-end operation process of Lead LogisticsBasic Lean, process improvement experienceStakeholder influencingYou will be redirected to the company website to apply for this position
Keyskills :
operation process of Lead Logistics
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