Laundry Attendant

Job Description

Days Hotel by Wyndham Dubai Deira is now seeking a Laundry Attendant to join our team in Dubai, United Arab EmiratesSUMMARYThe role holder will contribute to the performance of the hotel under the direct supervision of the Laundry Supervisor; is responsible to ensures smooth operation of the laundry and linen room by actively involving in sorting, marking, pressing, washing, dry cleaning, spotting and packing tasks. Trains new team members to the standard required by hotel.KEY RESPONSIBILITIESMain Duties

• Answer the telephone in an efficient, courteous manner within 3 rings.
• Provides quick courteous response to express requests.
• Responds to walk-in and telephone requests and provide or send item to the guests or requester.
• Responsible of taking weekly occupancy and write on the communication board in a daily basis.
• Responsible for laundry processing in-house guest.
• Ensure that the guest laundry receive with laundry slip and with full details of guest i.e. name, room number, signature.
• If any special guest request is there update on the board and need to follow up.
• Express laundry & pressing has deliver to guest with in the standard time.
• All laundries upon receiving & delivery need update in the receiving log.
• Responsible to charging guest laundry bill to the rooms through Micros.
• Master key has to sign in and sign out in the master key log.
• Qualities of the guest garments have to check before delivery and if any stain which is not possible to remove has to go with the stain card.
• DND procedure need to follow up.
• DND and No post laundries have to handover to the next shift.
• Ensure to fill the discount form /void form (if any) with Supervisors signature and forward to finance.
• Responsible of maintaining laundry delivery trolley and laundry area every other day.
• Fully trained on chemical handling and health and safety procedures.

General Responsibilities

• Ensures that the laundry policies, systems, procedures and standards are followed on the floor.
• Ensure safety and hygiene standards are followed in the Laundry.
• Maintain discipline.
• Check all safety systems in the Laundry and ensure that any defect is reported to the Landry supervisor in time.
• Check the serviceability of all equipment in the allocated section.
• Reports all maintenance orders.

Occasional Responsibilities

• Assists in conducting physical inventory of laundry equipment and linen, chemicals, guest supplies and various assets as scheduled.
• Assists Supervisor in special tasks such as stores set up, equipment movements, periodic preventive cleaning etc.

Legal Responsibilities

• Carries out all the duties in compliance with hotel policies and procedures.
• Is responsible to ensure Guest laundry and other linen and upholstery materials given for cleaning are finished as per standards while ensuring utmost care is taken to all items.
• Any unusual activities to be reported to Supervisor in timely manner.

SKILLS & COMPETENCIES

• Is physically fit to lift and carry heavy objects and move flexibly.
• Ability to communicate via written and spoken in English.
• Has Basic knowledge in Laundry chemicals and tools

 CERTIFICATION & EDUCATION

• 1 year experience as a Laundry Attendant, in a 4 star though preferably a 5 star hotel.
• Has the ability to communicate effectively in English, Arabic knowledge is an advantage.
• Has strong will to work very flexible working hours and has the ability to work under pressure.
• Must have basic knowledge Washing, Dry-cleaning, Pressing processes, chemicals and equipment usage.

 COMPANY OVERVIEW:Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel  by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Registry Collection Hotels, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Alltra, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide. Employment DisclaimerIn some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

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