| Job Location | United Arab Emirates |
| Education | Graduate; Engineering Graduates/PG |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling IT - Hardware IT - Software |
| Functional Area | Not Mentioned |
Job Responsibilities:– End user support onsite or remote.– Excellent knowledge on MS Windows 7, 8, 8.1, 10 & 11 operating system. – – Installation & troubleshooting or MS Office products.– Strong troubleshooting knowledge of Outlook & O365 suites, O365 Management Portal.– Hands on troubleshooting knowledge of LAN/WAN issues. Especially on HP Aruba switches.– Ability to install/configure & troubleshoot various types of printers.– Ability to configure email accounts on PC & Mobile devices. Handle Avaya PABX & phones.– Ability to manage & troubleshoot CCTV, DVR & Time Attendance Machine.– Hands-on working knowledge Azure Active Directory– On premises & On Cloud backup monitoring & management– Hands-on working Knowledge on active directory, DNS / DHCP record updates.– Knowledge on backup systems.– Knowledge of Video Conferencing Systems and Interactive Smart Screens.– Knowledge to handle Bio Metric System and Application.– Demonstrate proactive approach. Identify and suggest possible improvements on procedures.– Excellent attitude towards user support, possess strong communication skills.– Ability to work with senior management & work with multiple sites.– Submit IT or any necessary reports, Assets Inventory Reports as & when needed.– Candidate must be willing to travel to different locations within Dubai.– Candidate with Retail Domain experience will be preferred– Candidate needs to have 4 – 6 years of experience
Keyskills :
Outlook & O365 suites O365 Management Portal
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