hireejobsgulf

IT Support Technician

1.00 to 10.00 Years   United Arab Emirates   27 Sep, 2022
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

IT Support Technician | Deira International School | DubaiAbout the Role:To provide fast and useful technical assistance, answer queries on basic technical issues and offer advice to solve them.Key Responsibilities.

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Responding to queries on the phone, via email, in person, or through remote access.
  • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
  • Training computer users.
  • Training other staff on troubleshooting and diagnosing problems.
  • Gaining feedback from customers to improve training methods.
  • Writing and editing training manuals.
  • Running reports and analyzing common complaints and problems.
  • Diagnose hardware and software issues and walk customer through problem-solving process
  • Documenting and managing the IT helpdesk software system as directed by IT Manager
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Supporting the IT manager on related IT customer focussed issues and IT support

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved