| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | IT - Hardware IT - Software |
| Functional Area | Not Mentioned |
Job Title: IT Support & System AdministratorOverviewWe are seeking a hands-on IT Support & System Administrator to join Alleanza Healthcare’s Dubai team. This role covers end-user support, infrastructure maintenance, and medical-device interfacing to keep both administrative and clinical systems running reliably. The ideal candidate combines strong technical skills with a proactive approach to problem solving in a healthcare setting.Key Responsibilities• Provide day-to-day technical support for desktops, laptops, printers, Office 365 and email.• Support the rollout, configuration and ongoing maintenance of platforms such as CRM and HRMS.• Manage and monitor network devices, servers, firewalls and security systems to ensure availability.• Troubleshoot hardware and software faults, and carry out repairs or coordinate vendor support as needed.• Assist with integration, testing and troubleshooting of medical/clinical devices and their interfaces.• Maintain backup procedures, data protection measures and security best practices.• Document system changes, create runbooks and support knowledge transfer to the team.Requirements• Bachelor’s degree in IT, Computer Science or a related discipline.• Minimum 4 years’ experience in IT support / system administration.• Solid knowledge of Windows environments, Office 365 and networking fundamentals.• Experience with server administration, backups and security management.• Prior exposure to healthcare systems or medical device support is a plus.• Strong analytical mindset, good communication skills and a customer-oriented attitude.
Keyskills :
Strong analytical mindset customer-oriented attitude
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