| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | IT - Hardware |
| Functional Area | Not Mentioned |
Position: IT SupportExperience: Minimum 2 years’ experienceQualification: Bachelor’s in Computer ScienceSalary: AED 5000 to 10000Location: JAFZA, Dubai, United Arab EmiratesCompany: WOM ValvesDescription:Overview: We are seeking a hands-on IT Support professional to join the team based in JAFZA, Dubai. The role combines day-to-day user support with ERP assistance, hardware maintenance, and small-scale web/intranet customisation tasks. The ideal candidate is technically curious, comfortable working both remotely and onsite, and capable of training end-users on systems and workflows.Key Responsibilities:Install & configure desktop and laptop hardware, operating systems, network connections, printers, and scanners.Support ERP rollout and ongoing operations including installation, integration, troubleshooting and end-user training.Customise internal workflows, intranet portal components and basic website features to meet business needs.Troubleshoot technical issues remotely and onsite; perform diagnostics and implement fixes for software and hardware faults.Test and evaluate new technologies, update software and drivers, and manage routine patching.Provide company-wide support for IT equipment, coordinate repairs and liaise with external vendors when required.Requirements:Education: Bachelor’s degree in computer science or a closely related field.Technical skills: Strong hardware and networking fundamentals; familiarity with peripheral devices (printers/scanners).ERP exposure: Experience supporting ERP systems — installations, integrations, user support and basic customization.Experience: At least 2 years in a similar IT support role.Other: Strong troubleshooting skills, good communication for user training, and willingness to work onsite at the JAFZA location as needed.
Keyskills :
IT support & network troubleshooting
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