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IT Service Desk Engineer

6.00 to 10.00 Years   United Arab Emirates   13 Jul, 2025
Job LocationUnited Arab Emirates
EducationGraduate; Engineering Graduates/PG
SalaryNot Mentioned
IndustryIT - Hardware IT - Software
Functional AreaNot Mentioned

Job Description

Location – DubaiDuration – 6+ months of contract (Extendable)Required Experience:– 6+ years of previous technical IT work experience with System Administration, Networking, or IT Support roles.– Previous experience with supporting technical engineering or geoscience applications is preferred.Required Competencies:– Advanced Knowledge of Windows operating systems.– Knowledge of business applications, including but not limited to Microsoft Office Application Suite, Adobe, and AutoCAD– Operating System Deployment / Upgrade project experience– Desktop and Laptop imaging– Experience in a busy technical support environment– Knowledge of Active Directory and Systems– Disciplined troubleshooting skills– Strong teamwork– Ability to always follow up on problems with customers to completion– Excellent spoken and written English communication skills– Proactive customer service attitude– SCCM and other Microsoft Technologies:– Creating users through the domain controller/ remotely.– Active Directory.– DNS.– Configure DNS for the user.– DSCP– Reserving an IP address.– Group policy.– Emails: creating new users.– Configure Outlook for the new user. (Exchange Question) is pop in IMAP.– Cache mode in Outlook. Knows how to disable and enable in Outlook.– Address book.– User management– Emails– supporting VPN.– Experience in Multifactor Authentication Solutions.– Process of building new computers.– Laptops and desktops.– Windows update ex Windows XP to Windows 7 or 7 to win 10.– Configuration of the proxy server.– Solving the print server issue– managing inventory– AutoCAD or any other application

Keyskills :
Active Directory and Systems System Administration Networking

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