| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | IT - Hardware |
| Functional Area | Not Mentioned |
Responsibilities:Providing customer service: Assisting customers with computer equipment, answering questions, and providing support for hardware and softwareTroubleshooting: Helping customers troubleshoot hardware and software issuesDocumenting requests: Logging customer requests and incidents in the service desk softwareEscalating issues: Escalating issues to other IT staff when appropriateCreating documentation: Developing help sheets and FAQ lists for end usersMonitoring: Monitoring hardware, software, and students, and reporting any issues
Keyskills :
IT support background
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