| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | IT - Hardware |
| Functional Area | Not Mentioned |
Key ResponsibilitiesProvide daily technical support for end users (Windows desktops & laptops).Troubleshoot common issues such as software errors, printer problems, connectivity issues, and system performance.Perform basic hardware replacements (RAM, HDD/SSD, peripherals, etc.).Handle basic network troubleshooting (LAN checks, Wi-Fi issues, cable testing).Set up new user accounts, email configurations, and user access as required.Install, update, and maintain software and applications.Manage and update IT support tickets in a timely and organized manner.Communicate solutions clearly and calmly while guiding users through simple fixes.Maintain and update IT inventory; ensure all devices and peripherals are functioning properly.RequirementsBachelor’s degree in Computer Science, Information Technology, or a related field.1–3 years of experience in IT support / desktop support or similar role.Strong knowledge of Windows operating systems, basic networking, and hardware components.Good problem-solving skills with a customer-focused mindset.Ability to communicate technical information in a simple and clear manner.Organized, reliable, and able to manage multiple support requests.
Keyskills :
Windows operating systems basic networking and hardware components
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