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HR Technology Lead | Corporate Services | Dubai

10.00 to 0.00 Years   United Arab Emirates   08 Dec, 2020
Al Futtaim Group
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

About the RoleWe are seeking a highly capable and motivated HRIS expert to enhance the performance of our HR ecosystems and technologies. We are looking for a team player that can balance technical HR Technology Expertise with strong communication and collaboration?Job Summary:The HRIS expert is responsible for identifying, assess and solve complex business problems in the assigned areas of responsibility. This role will provide expertise and support for HR Systems through support, configuration, maintenance, process design, analytics, integrations and reporting.??The HRIS Expert will build partnerships and collaborate with functional leads and key business partners to deliver improvements, support and insights in the HRIS domain.Job Duties:?

  • Lead all aspects of the day-to-day administration and support for HRIS applications (SAP, SuccessFactors, Salesforce ...) across all areas of HR and the enterprise.
  • Works collaboratively with IT to deliver customizations, integrations and technical enhancements on our existing HR technology stack.
  • Add value in the strategic decision-making process by developing and delivering meaningful analysis and visualizations of HR data.
  • Create requirements definitions and technical specifications documentation for enhancements or fixes on our existing systems.
  • Maintain reports and system processes documentation for current state.
  • Work with the rest of the Group HRIS team to research, analyze, design and implement new system configurations and processes to meet requirements of the business.
  • Investigate user problems and needs, identify their source, research, analyze and evaluate to determine and define the best SAP system solutions.
  • Troubleshoot and resolve production problems in SAP and SFSF.
  • Work with Employee Services group to continuously reduce number of support issues and improve internal customer satisfaction by adhering to the appropriate SLAs
  • Maintain satisfactory level of technical skill and knowledge, keeping up with current developments and trends
  • Hands on tactical leadership support (functional and assignments) for SAP Production support (Incident resolution, Monitoring, enhancements, assignments)
  • Monitor/drive reduction in dependency of the business on IT for basic and repetitive tasks, releasing an increased proportion of the teams capacity for higher value adding activities
  • Deliver End-user training and change management interventions to enable the HR and Employee communities to adopt new ways of working.

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