HR Coordinator

Job Description

As a HR Coordinator your responsibility will be to ensure smooth and efficient operations Ensures smooth and efficient operations in the Human Resources Department in relation to the Company Core Process and Recruit & Retain Colleagues Key Process; thus, directly managing of Colleague arrivals, providing support, and managing Colleague departures.This position assists HR Services and provides a one-stop-shop service for standard processes and inquiries related to onboarding, departure, visas, benefits and payroll and any other HR processes. This position handles the visa renewal process and manages offboarding of colleagues. Also assists with all types of administrative duties including generating all types of employment letters, correspondence, updating various databases, filing, Human Resources duties and providing general support to colleagues and the wider Human Resources team. Your responsibilities will also include:

• Maintain administration of colleagues? personnel records including processes related to managing Colleague arrivals, providing support, and managing departures
• Handling and responding/processing incoming calls, correspondence and assist any Colleague enquiries
• New Bank Account enrollment for Frontline and Team Leader colleagues
• Farah ID cards preparation for colleagues including eligible dependents and contractors as required
• Correspond with Life and Health Insurance provider either for insurance enrollment, update or deletion and review insurance invoices for accuracy
• Raising purchase requests related to life/health insurance invoices including submission of original invoices to Finance Team
• Updating any regular trackers, excel sheets, LOOP Colleagues Database, personnel files, and Oracle HRMS with all residence visa related information as stipulated on the respective checklists and procedures
• Handling any filing required in the department and ensuring the necessary documents and records are updated and filed correctly including Oracle HRMS Documents of Records and hardcopy personnel files if applicable
• Updating all HR related notice boards on a regular basis
• Track and arrange all new residence/visa renewal activities for new and existing Colleagues including eligible dependents in coordination with HR Specialist (SS)
• Assist colleagues on medical insurance reimbursements by coordination with insurance broker
• Raising purchase requests and subsequently following up on approvals, delivery, and payment
• Keeping the relevant stationary stock for the department and handling stationary requisitions as required.
• Verify Colleagues records if eligible when forms are received in HR, related to Internal Application and Feedback Form, Cross Training Agreement etc.
• Supports all Employee Relations processes and liaises with the wider HR team
• Update Oracle HRMS related to Colleagues bank account details, any changes with accommodation type, Disciplinary updates etc.
• Manage the administration of Probationary Performance Appraisals which includes a monthly reminder to HODs of probation appraisals due date; preparation of employment confirmation letters and updating the Oracle HRMS
• Manage Colleague departures by facilitating exit documentations, relocation of personal belongings if applicable, repatriation flight bookings and visa cancellation procedures including final settlement calculations (i.e., for Team Leaders and Front-Line Colleagues clusters)
• Blocking/Deactivation of Farah ID cards of leavers including eligible dependents
• Archiving and data management
• Supports HR Business Partners with general admin tasks, preparation of reports, dashboards, Org. Charts, and custodian of s
• Supports colleague Engagement Activities being organized by Engagement Team or HR Business Partners
• Provide support and information to other HR functions and other departments as required

• Higher Secondary or equivalent
• 1 ? 2 year?s HR Administration work experience
• Customer Service experience (internal / external customers)
• Excellent verbal and written English communication skills
• Excellent administration skills i.e., Excel, Word, PowerPoint

• Degree or Diploma in HR
• Experience in HR Services role or Contact Centre
• HRIS knowledge / skills
• Multiple languages

Keyskills :